RETURN POLICY
30-Day Hassle-Free Returns
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return for any reason.
To be eligible for a return, items must be returned in good condition. We kindly ask that products are repackaged securely to prevent damage during transit.
To initiate a return, please contact us at simplinkstore@gmail.com. Once your return request is approved, we will provide a prepaid return shipping label along with return instructions. Returns sent without prior authorization will not be accepted.
Return Shipping
We cover the return shipping cost within the 30-day return window.
Damages or Missing Parts
Please inspect your order upon delivery. If your item arrives damaged, defective, or missing parts, please contact us immediately so we can resolve the issue promptly.
For minor damages or missing components, we may offer replacement parts instead of requiring a full return.
Refunds
Once your return is received and tracking confirms delivery, we will process your refund within 3 business days.
Refunds will be issued to your original payment method. Please note that your bank or credit card provider may require additional time to post the refund.
Sale Items
All sale items remain eligible for return within the 30-day period.
Warranty Extension
Customers who register their product on our official website are eligible for an extended 1-year warranty.
The extended warranty covers replacement of damaged or missing parts and components. It does not cover full product replacement due to normal wear, misuse, or accidental damage.